What will customers think? Find out before you ship.
The end-to-end platform for consumer product testing. Get real consumer reactions in hours, not weeks — at a fraction of research agency cost.
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Platform Capabilities
From campaign launch to consumer insights
Video, photo, and written reviews from real product testers
Automatic sentiment analysis and theme detection
Multi-tenant, GDPR, CCPA, and SOC 2 compliant
Three Ways to Deliver
Whether you're testing products, reaching prospects, or celebrating occasions — one platform handles it all.
The complete product testing platform
Everything you need to run direct-to-consumer product tests, from recruitment to insights
How it works
Launch your first product test in minutes
Design your test
Create a campaign with custom tasks, surveys, and media collection. Define your target consumer profile.
Recruit consumers
Invite your existing panel or recruit verified consumers matching your target demographics.
Get insights
AI analyzes all feedback automatically. Review sentiment, themes, and trends in real-time dashboards.
Loved by product teams
ConsumerXLab replaced three separate tools for us. We run product tests from start to finish in one platform — recruiting consumers, collecting video feedback, and analyzing results. It cut our research cycle from weeks to days.
Head of Consumer Research
Frequently asked questions
Everything you need to know about ConsumerXLab.
Ready to test with real consumers?
Start running direct-to-consumer product tests today. No credit card required.